GO BACK

Swift CMS APP

Swift Dashboard Tutorial

Swift CMS APP - Powerful yet simple eBay store management system

1. Getting Started

Login to the Swift CMS APP by entering your email address and password that you set up previously.

Once you have signed in click on the 'GET STARTED' button located in the bottom right corner of your screen.

Select Template

Select the template you wish to edit.

NOTE: The below image is an example of some of the templates that you may have, it varies depending on your store's requirements.

2. Editing your eBay Store Home Page

Select the eBay Custom Home Page template from your dashboard.

Customise your Template

Complete all of the fields available.

NOTE: Your eBay Custom Home Page template may have different fields than shown in the example below, it varies depending on your store's requirements.

  • Click 'Browse' to upload an image from your computer.
    NOTE: When uploading images to your store ensure they are designed to the size specified. In the example above the image size should be 364px in width by 344px in height.
  • Click on the green [+] icon to add more fields if required (limits may apply).
  • Click on the red [x] icon to delete the fields not being used.
  • Click and Hold the icon, drag it to re-arrange the positioning of the field.

Add your Meta Data for SEO

Complete Meta Description and Meta Keywords to maximimse your eBay store's rankings via external search engines such as Google.

WARNING: Do not spam your eBay store with keywords. Doing so may result in your eBay store being suspended or dropped from google search. If you're unsure how to correctly optimise your eBay store for SEO then we recommend you engage an SEO expert for advice.

Once all fields are completed, click on the 'PREVIEW' button located in the bottom right corner of your screen.

If it all looks correct, click on the 'CONTINUE' button located in the bottom right corner of your screen.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'CONTINUE' button, click on the 'PUBLISH' button to apply the changes directly to your eBay store.

Once you see the green popup message 'Published Successfully', your changes will be live. Go to your eBay store's page and refresh it to see the changes.

3. Creating a new custom page

Select the eBay Custom Page template from your dashboard.

Creating / Editing eBay custom pages

From the drop down list select 'New custom page' to create a brand new eBay custom page or, to edit an existing page just click on the page title you would like to edit.

Enter the title and content of the page.

NOTE: The page title you enter here will be your page name. Example if you enter 'About Us' or rename an existing page from 'About' to 'About Us' then your new custom page URL will look like stores.ebay.com.au/YOURSTORE/About-Us.

IMPORTANT: Page title must start and end with a letter or number. Any spaces you enter in your page name will be replaced by eBay with a hyphen charactor [-].

Once all fields are completed, click on the 'PREVIEW' button located in the bottom right corner of your screen.

If it all looks correct, click on the 'CONTINUE' button located in the bottom right corner of your screen.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'CONTINUE' button, click on the 'PUBLISH' button to apply the changes directly to your eBay store.

Once you see your green popup message 'Published Successfully', your changes will be live. Go to your eBay store's page and refresh it to see the changes.

NOTE: The maximum number of custom pages that you can create depends on your eBay store subscription level. When you reach your maximum, you must delete an existing page before you can create a new one or upgrade to the next store subscription in eBay.

Deleting a Custom eBay Page

To delete a custom page select the page from the drop down list and then click on the red 'Delete Page' button located towards the top right of your screen. You will be asked to confirm that you wish to delete the page.

NOTE: Before deleting your page you need to ensure that you have not linked to this page from other areas within your store. You should check your Store Header and Store Footer templates as these are common places where you may have links to custom pages.

Once the page has been refreshed, your custom page will have been removed from eBay and from your drop down list.

Add your Meta Data for SEO

Complete Meta Description and Meta Keywords to maximimse your eBay store's rankings via external search engines such as Google.

WARNING: Do not spam your eBay store with keywords. Doing so may result in your eBay store being suspended or dropped from google search. If you're unsure how to correctly optimise your eBay store for SEO then we recommend you engage an SEO expert for advice.

5. Managing Banners

The following applies to your Hero Slideshow, Splash Banner, Side Wings and Display Banner template.

Where the banners appear

Before we begin it's important to let you know where each of the banners appear.

// Hero Slideshow
This banner will appear only on your eBay store's home page.

// Splash Banner
This banner will appear on your eBay store's home page and may also appear on your custom inner pages (varies depending on the design).

// Display Banner
This banner will appear on your catalogue page and may also appear on your custom inner pages (varies depending on the design).

// Side Wings
The Side Wings banner may appear on your Home Page and / or Catalogue Page. They will not appear on your Custom Inner Pages.
NOTE: Side wing banners are limited to 1 image and will not rotate.

Editing your banners

In the example below we are working with the 'Hero Slideshow' banner however, the same rules apply to others.

Complete all of the fields available.

  • Click 'Browse' to upload an image from your computer.
    NOTE: When uploading images to your store ensure they are designed to the size specified. In the example above the image size should be 1120px in width by 585px in height.
  • Click on the green [+] icon to add more fields if required (limits may apply).
  • Click on the red [x] icon to delete the fields not being used.
  • Click and Hold the icon, drag it to re-arrange the positioning of the field.

If it all looks correct, click on the 'CONTINUE' button located in the bottom right corner of your screen.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'CONTINUE' button, click on the 'PUBLISH' button to apply the changes directly to your eBay store.

NOTE: When previewing the 'Side Wings' or the 'Display Banner' it will only show the banner on its own. Once you have published refresh your ebay store to see the changes, live.

Once you see the green popup message 'Published Successfully', your banner has been updated to eBay. Go to your eBay store and refresh the page to see the changes.

Deactivating a banner

Un-check the 'ACTIVE' box below in the Settings section of your template.

Click on the 'CONTINUE' button located in the bottom right corner of your screen.

Click on the 'PUBLISH' button to disable the banner.

Once you see the green popup message 'Published Successfully', your banner will have been removed from eBay. Go to your eBay store and refresh the page to see the changes.

Note: To re-enable the banner just click on the 'ACTIVE' button under Settings, then click on 'PREVIEW' then 'PUBLISH' as normal.

Complete all of the required fields below the Schedule Settings section of your banner template.

  • Select the Start / End Date.
  • Select the Start / End Time.
    Note: The schedule time is set according to Sydney Local Time. Check Local Time Now (opens a new window)
  • Select your Display Method.
    Add to existing slideshow Keep your current slideshow as is and just add the newly scheduled banner to it.
    Show scheduled image only Temporarily disable rotation of existing slideshow until the end time.
  • Click 'Browse' to upload an image from your computer.
    NOTE: When uploading images to your store ensure they are designed to the size specified. In the example above the image size should be 1120px in width by 585px in height.
  • Enter the URL of where you would like the image to be hyperlinked to.
  • Click on the green [+] icon to add more fields if required (limits may apply).
  • Click on the red [x] icon to delete the fields not being used.
  • Click and Hold the icon, drag it to re-arrange the positioning of the field.

If it all looks correct, click on the 'CONTINUE' button located in the bottom right corner of your screen.

NOTE: During the 'PREVIEW' screen your scheduled banner will not appear. This will only appear live in eBay at the scheduled time.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'CONTINUE' button, click on the 'PUBLISH' button to apply the changes directly to your eBay store.

Once you see the green popup message 'Published Successfully', your changes will be live. Your scheduled banner will now show at the time specified.

6. Global Tabs

Select the Global Tabs template from your dashboard.

Global Tabs

Complete all of the fields.

Note: Your Global Tabs will have different fields than shown in the example below. It varies depending on your store's requirements.

Note 2: During the 'PREVIEW' mode of your tabs, the design used is for content demonstration only. Once you 'PUBLISH', the design of the tabs will auto-update according to your own design.

Once all completed, click on the 'PREVIEW' button located in the bottom right corner of your screen.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'PREVIEW' button, click on the 'PUBLISH' button to update your tabs.

Once you see the green popup message 'Published Successfully', your listing template tabs will have been updated.

IMPORTANT: These changes have modified your listing template. You will now need to download your 'newly generated template' by clicking on the 'CLICK HERE' button as above and upload it back to your listing tool dashboard. In the example below the listing tool is Neto.

This method applies to those using any of the following:
- Neto
- ChannelAdvisor
- Omnivore
- Magento/M2E
- Codisto
- Intelligent Reach
- Bigcommerce
- eBay Link
- Fusion Factory
- eBay Connect
- WP Lister

7. Global Site Notice

Select the Global Site Notice template from your dashboard.

Activating your Global Site Notice

Ensure the 'ACTIVE' box is checked.

Complete all of the fields.

Once all completed, click on the 'PREVIEW' button located in the bottom right corner of your screen.

To go back and make changes, click on the 'BACK' button located in the bottom left corner of your screen.

Once you have made your changes and clicked on the 'CONTINUE' button, click on the 'PUBLISH' button to apply the changes directly to your eBay store.

Once you see the green popup message 'Published Successfully', your banner will have been removed from eBay. Go to your eBay store and refresh the page to see the changes.

De-activating your Global Site Notice

Ensure the 'ACTIVE' box is un-checked.

Click on the 'PREVIEW' button located in the bottom right corner of your screen.

Click on the 'PUBLISH' button.

Once you see the green popup message 'Published Successfully', your Global Site Notice will have been removed from eBay. Go to your eBay store and refresh the page to see the changes.

Note: To re-enable the Global Site Notice just click on the 'ACTIVE' button, then click on 'PREVIEW' then 'PUBLISH' as normal.

8. Burger Menu

Once you have logged into your dashboard and clicked on the 'GET STARTED' button, you will then see a burger menu located in the top left corner of your screen.

It's a good idea to familiarise yourself with these options.

// Return Home

Clicking the 'Home' button will bring you back to your Swift Dashboard's home page no matter where you are.


// Quick Switch

If you have multiple eBay stores being managed via the Swift Dashboard, you can quickly and easily switch between them.


// Access Dashboard Templates

Clicking the 'Template' button will take you back to your list of available templates.


// Add / Manage Users

Clicking the 'Users' button will allow you to Invite / Remove users who can access your Swift Dashboard to manage your eBay store.


// Admin Messages

Clicking the 'Messages' button will allow you to see if there are any updates or announcments from us. A little icon will appear below the messages to indicate a new message.


// Contact Us

Clicking the 'Contact Us' button will take you to the main SwiftProductions.com.au website to contact us..


// Store Settings

Clicking the 'Settings' button will allow you to manage your store's settings such as renewing or generating user tokens, downloading your latest copy of your listing template and updating store details.

Depending on your store's requirments you may see the following:

Generating a new eBay token

For the Swift Dashboard to work with your eBay store you must first authorise it to access your eBay account. You can do so by going to 'Generate or Renew your eBay Token'.

To connect the Swift Dashboard to your eBay store click on the blue 'Renew' button. The token status is set at 'Expires soon' by default. Once you've clicked on the Renew button you will be redirected to your eBay account to connect it.

After your have successfully generated your new token (connecting the Swift Dasboard to your store), the token Status will then be set to 'Valid', and show a new expiry date.

IMPORTANT: Its important you also update your email address to ensure you are notified when your token needs to be renewed again in the future. Tokens expire every 18 months. Failure to renew the token will prevent the Swift Dashboard from working with your eBay store.

eBay Listing Dashboard

To manage your eBay listing template click the 'eBay Listing Dashboard' button.

To retrieve a copy of your latest listing template click on either the 'Listing Template' or 'Modified Listing Template' button.

// Listing Template

  • Original template supplied by Swift. This template should only be used if you don't see the "Modified Listing Template" button.

// Modified Listing Template

  • This should be your main template that you use. If this option is available; the orginal template has been modified and uploaded back in to the Swift Dashboard.

// Upload Listing Template

  • After downloading a copy of our listing template you may modify it as you wish, once you have finished making modifications you need to upload it back to the Swift Dashboard to ensure your template and links are uniform across your store.

The 'Modified Listing Template' button will only appear after you have uploaded a modified template.

IMPORTANT: The uploader will only work with a template developed by Swift Productions.

The template you upload must contain all of our tags. Please do not modify them otherwise it may stop working.

Our tags look like:

< !-- Example // START -- >

< !-- Example // END -- >

NOTE: Active Content such as < scripts > , < iframes > and < php > is not allowed.