Service Status.

All issues affecting the cross-sell widget have now been resolved, and all related services have been fully restored. The widget is operating normally again. Thank you for your patience while we worked to resolve the issue.

We're currently working on resolving the issue with the cross-sell widget to ensure it functions as intended. The fix is complex and will take some time, but our team is actively addressing it. We'll provide an update as soon as the issue is resolved. Thank you for your patience!

We have pinpointed the issue, which stems from changes eBay made to the API and its underlying logic. Our team is actively working on a fix and will provide an update here as soon as more information is available.

We are aware of an issue where listings are not automatically revising as expected. This is related to recent changes in the API used for the cross-sell widget. Our team is actively investigating the problem.

Token logic has been repaired. All systems are working as intended.

We have identified the issue, which is due to changes made by eBay related to the token logic. Our team is working on a fix and will post an update here once we have more information to share.

We are currently aware of some users having issues renewing their eBay token. We are currently investigating the issue.

eBay support have fixed all issues related to the "GetItem API". You can now revise back to eBay.

Update (direct from eBay): This is to confirm we filed a ticket with the appropriate engineering team. The ticket will be kept open in a Waiting-Bug Fix state. You can also check the eBay developers portal (https://developer.ebay.com/support/api-status) for API status.

eBay support are still working on fixing the bug identified with the "GetItem API". They have given us no ETA.

eBay support have identified another bug with the "GetItem API" causing revisions to fail in eBay AU. All other eBay sites (US, UK etc) are now working fine.

eBay support have identified an issue with the "GetItem API" and are working on a fix.

The issue is still being investigated by eBay support. We will post an update here as soon as we have one.

We have identified the issue and are working with eBay support on a fix with the "GetItem API". Temporary workaround: click the yellow \'Modify & Queue\' button instead of the green \'Revise\' button and changes will update to eBay within 30 minutes.

We are still investigating the issue.

We are currently aware of some issues revising back to eBay via the Product Listing Dashboard. We are currently investigating the issue.